Free UK Shipping
We currently only ship to the UK but are looking to expand very soon. Get in touch if you would like your items delivered outside of the UK and we will do our best to support you.
The delivery times may vary as it depends mostly on the time it takes for customs and the local post carrier to deliver your package.
The delivery from our manufacturer may take 5-10 business days to be delivered.
Questions? We have real people at our customer care in place to answer all your questions.
Our deliveries are handled by our third-party companies, this means they might ship the products one or two days later than we plan. It also means that we can’t guarantee that the products are being delivered on the day we plan.
OWNERSHIP AND RISK
To ensure fast dispatch times, once your order has been placed, we are unable to make changes or cancel your order. If you have made an error in your delivery address, please contact us immediately via email at firstname.lastname@example.org. Eisa Collection does not take responsibility for any error in your delivery address.
Any delivery date or time specified by us is a best estimate only and Eisa Collection will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. Once shipped, Eisa Collection does not take responsibility for loss or damaged items during transit. In the unlikely event, if your order is not received within the expected delivery time frame, please get in touch with us.